Family Bank Branch Codes

Family Bank: Transforming Banking in Kenya with Innovation and Expansion


Family Bank, a renowned financial institution in Kenya, made a significant transition in May 2007 when it became a fully-fledged commercial bank. Regulated by the Central Bank of Kenya (CBK), the bank has emerged as a trailblazer in the industry, offering innovative services while prioritizing customer protection. With a rapidly expanding branch network, impressive financial performance, and a range of prestigious awards, Family Bank continues to redefine the banking landscape in Kenya.

Expanding Horizons:

From its humble beginnings with just one branch in 1985, Family Bank has experienced remarkable growth. Presently, it boasts an extensive network of 92 branches across the country, ensuring accessibility and convenience for its customers. What sets Family Bank apart is its commitment to technological advancement. In a pioneering move, the bank introduced paperless banking through smart card technology, enabling customers to perform transactions seamlessly without the need for traditional paper forms.

Financial Success and Recognition:

Family Bank’s success is reflected in its financial performance. In 2013, the bank achieved a significant milestone, surpassing the billion-shilling mark for the first time ever. With a remarkable 108% growth, its pre-tax profit reached Ksh 1.78 billion. This growth trajectory continued, as evidenced by the bank’s impressive performance in 2015, generating Ksh 2.9 billion in revenue, buoyed by increased lending, aggressive deposit growth, and an expanding customer base. Notably, the bank has received several accolades, including the Fastest Growing Bank based on Financials in 2015 and Best Bank in Micro-Finance. It has also been recognized for its dedication to serving farmers in Kiambu and Laikipia counties and received praise from VISA International for its innovative marketing campaign promoting the use of EMV Visa Cards.

Leveraging Innovation and Devolved Governance:

Family Bank is at the forefront of leveraging innovation to provide diverse banking solutions. By adopting the universal banking model, the bank aims to position itself as a one-stop-shop, catering to retail and consumer needs, SMEs, agribusinesses, corporate banking, trade finance, and insurance products. Furthermore, the bank embraces the opportunities presented by the devolved system of governance in Kenya. It actively seeks to attract more customers by aligning its expansion plans with the county banking roadmap, optimizing the benefits of a decentralized governance structure.


Family Bank has revolutionized the banking landscape in Kenya with its commitment to innovation, customer-centric services, and strategic expansion. Through its extensive branch network, adoption of cutting-edge technology, and impressive financial growth, the bank has solidified its position as a leader in the industry. As it continues to evolve and embrace new opportunities, Family Bank remains dedicated to serving its customers and contributing to the development of the Kenyan banking sector.

Branch Code

Name of BranchPhysical Address
0Family Bank Towers CorpFamily Bank Towers, Muindi Mbingu Street, Nairobi
1Kiambu BranchBishop Magua House, Biashara Street
2Githunguri BranchFamily Bank Building, Githunguri Street
3Sonalux BranchSonalux House, Moi Avenue
4Gatundu BranchFamily Bank Building, Ngeba/Githunguchu Opposite GNT Petrol Station
6Muranga BranchFamily Bank Building, Uhuru Street
7Kangari BranchFamily Bank Building, Kigumo – Kangari Road
9Kangema BranchBoyo Building, Kangema – Muranga Road
10JKIA Branch4th Season Centre Building, Kenya Airports Authority
11Othaya BranchFamily Bank Building, Kiria-ini Highway
12Kenyatta Avenue BranchPan Africa House, Kenyatta Avenue
14Cargen BranchCargen House, Moi Avenue
15Laptrust BranchLaptrust House, Haile Selassie Road
16City Hall BranchCity Hall Annex, City Hall Way
17Kasarani BranchFamily Bank Building, Kasarani Mwiki Road
18Nakuru Finance BranchFinance House, Kenyatta Avenue
19Nakuru Markert BranchNjoro House, Bondeni Road
20Kutus BranchTerrace Villa Building, Kutus Kagio Road
21Dagoretti BranchFamily Bank Building, Dagoreti Corner, off Naivasha Road
21Kiria-ini BranchKiru Investments. Co. Building, Kiria-ini – Othaya Road
22Kericho BranchFamily Bank Building, Temple Road
23Nyahururu BranchFamily Bank Building, Kenyatta Avenue
24Ruiru BranchWamikey Building, Ruiru Town
25Kisumu Reliance BranchReliance Building, Oginga Odinga Street
26Nyamira BranchGuardian Building, Hospital Road
27Kisii BranchOmacha Complex Building, Hospital Road
28Kisumu Express BranchAl Imran Plaza, Oginga Odinga Street
29Narok BranchOsupuko Building, Narok – Nairobi Road
30Kangemi BranchFamily Bank Building, Kangemi Road (opposite Saltes Supermarket)
31Industrial Area BranchFamily Bank Building, Addis Ababa Road
32Thika Makongeni BranchFamily Bank Building, Garissa Road – Makongeni Market
33Donholm BranchCaltex Petrol Station, Outer Ring Road
34Utawala BranchFamily Bank Building, along Eastern Bypass
35Family Bank Towers RetailFamily Bank Towers, Muindi Mbingu Street / Moktar Daddar Street
36Mlolongo BranchNext to Mulleys Supermarket, Kitengela Kajiado Road
37Ol Kalou BranchPosta Building, Market Road
38KTDA Retail BranchKtda Plaza, Moi Avenue
39Gateway Mall BranchGateway Mall, Mombasa Road
41Kariobangi BranchKariobangi Light Industries
42Gikomba Area 42 BranchPumwani (Majengo)
43Gikomba BranchMt. Kenya Building, New Pumwani Road
44Kahawa West BranchKahawa West House, Along Kamiti Road
45Githurai BranchMug-Muguga Building, Githurai Roundabout
46Kilimani BranchYaya Kobil Petrol Station, Argwings Kodhek Road
47Limuru BranchFamily Bank Building, Limuru – Tigoni Road
48Westlands BranchPamstech House, Woodvale Grove
49Kagwe BranchMitundu Building, Githunguri Kimende Road
52Ruaka BranchRuaka Square Building, Limuru Road
52Ruaka BranchRuaka Square Building, Limuru Road
53Naivasha BranchFamily Bank Building, Biashara Road
54Chuka BranchMurango Building, Next to Chuka PCEA Chogoria Hospital/NHIF Branch
55Nyeri BranchFamily Bank Building, Kimathi Street
56Karatina BranchFamily Bank Building, Nyeri – Karatina Road
57Kerugoya BranchFamily Bank Building, Kerugoya – Kutus Highway
58Tom Mboya BranchNipuil Shah Building, Tom Mboya Street
59River Road BranchFifty Investment Building, Ronald Ngara – River Road Junction
61Kayole BranchKenol Petrol Station, Spine Road
62Nkubu BranchNkubu Catholic S.H. Grp, Meru-Nkubu Road
63Meru BranchFamily Bank Building, Njuricheke Road
64Nanyuki BranchFamily Bank Building, Nanyuki – Nyeri Road
65KTDA Corporate BranchKTDA Plaza, Moi Avenue
66Ongata Rongai BranchFamily Bank Building, Mall Lane
66Banana BranchSama Building, Banana – Limuru Road
67Mwea BranchFamily Bank Building, along Makutano – Embu Road, opposite Eastmart Supermarket
69Ngara BranchFamily Bank Building, Park Road
71Kitengela BranchFamily Bank Building, Park Road
72Kitui BranchMutia Nzomo Building, Kilukya Street
73Machakos BranchFamily Plaza, Ngei Road
74Migori BranchFamily Bank Building, Migori – Isibania Road
75Embu BranchShah Villa Building-Kenyatta Highway
77Bungoma BranchUshirika House, Moi Avenue
78Kakamega BranchFamily Bank Building, Along Mumias Road
79Busia BranchFamily Bank Building, Busia – Kisumu Highway
81Mumias BranchFamily Bank Building, Kakamega – Mumias Road
82Eldoret West BranchMountain View Building, Uganda Road Opposite Posta
83Molo BranchFamily Bank Building, Mau Summit Road
84Bomet BranchKoma Plaza, Kipchamba Street
85Eldoret BranchFormerly Aziz Akibar Building, Kenyatta Street
87Litein BranchFamily Bank Building, Kenyatta Avenue, opposite Telkom
88Wote BranchJunction Mall, along Wote – Makindu Road
91Ukunda BranchMatuga Plaza, Beach Road
92MBS Digo BranchFamily Bank Building, Mombasa – Digo Road
93Kitale BranchFormerly Aziz Akibar Building, Kenyatta Street
94Mtwapa BranchFamily Bank, Along Mombasa – Kilifi Highway
95Mombasa Branch (Nkrumah)Electricity House, Nkrumah Road
96Mombasa Branch (Kenyatta Avenue)Family Bank Building, Kenyatta Avenue
97Kapsabet BranchFamily Bank Building, Next Bargetun Plaza
98Malindi BranchBarani Plaza, Malindi, Lamu Road, opposite Milano Electronics
102Kikuyu BranchFamily Bank Building, Kikuyu Road

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